Attending this Program will help you get closer to achieving this Skill badge.
Understanding the Objection
Join Sales Assembly and Leslie Venetz for Understanding the Objection, part of the Objection Handling certification.
PROGRAM DESCRIPTION
Join Sales Assembly and Leslie Venetz for Understanding the Objection, part of the Objection Handling certification.
This program focuses on uncovering the real reason behind a buyer’s objection. Participants learn how to use open-ended questioning, active listening, and conversational cues to move beyond surface-level resistance. Emphasizes diagnosing objections accurately so sellers can respond with relevance and empathy.
Designed for customer-facing teams, this session helps participants shift from reactive objection handling to more thoughtful, conversation-driven engagement, enabling them to build trust, uncover real challenges, and create more productive interactions throughout the sales process.
GENERAL PROGRAM INFO
The content of this, and all of our programs, is designed around specific elements, frameworks and strategies needed to build proficiency within the skill.
To earn your certification for this skill, you must complete all required live programs and fulfill participation requirements (you must be live on the zoom for at least 40 minutes). Programs can be completed in any order and at your own pace, offering flexibility to fit your schedule.
ADDITIONAL INFO TO KNOW
This program is open to all employees of Sales Assembly member companies. You must be logged into your Sales Assembly account to RSVP for this program. If you need help logging in or need help setting up your account, please email support@salesassembly.com.
All registrants of this program comply with our Terms and Conditions.
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