Attending this Program will help you get closer to achieving this Skill badge.
Understanding the Customer Behind the Deal
Join Sales Assembly and Krista Milam for Understanding the Customer Behind the Deal, part of the Onboarding and Activation certification.
PROGRAM DESCRIPTION
Join Sales Assembly and Krista Milam for Understanding the Customer Behind the Deal, part of the Onboarding & Activation certification.
This program focuses on building a deep understanding of why the customer bought, what they are trying to accomplish, who matters to their success, and what could get in the way before onboarding begins. Participants will explore how to uncover the job the customer hired your solution to do and ensure the context, expectations, and relationships built during the sales process carry into the post-sale experience.
Designed for revenue teams, this session helps participants move beyond a transactional sales handoff to create a shared understanding of the customer that leads to better decisions throughout onboarding and beyond.
GENERAL PROGRAM INFO
The content of this, and all of our programs, is designed around specific elements, frameworks and strategies needed to build proficiency within the skill.
To earn your certification for this skill, you must complete all required live programs and fulfill participation requirements (you must be live on the zoom for at least 40 minutes). Programs can be completed in any order and at your own pace, offering flexibility to fit your schedule.
ADDITIONAL INFO TO KNOW
This program is open to all employees of Sales Assembly member companies. You must be logged into your Sales Assembly account to RSVP for this program. If you need help logging in or need help setting up your account, please email support@salesassembly.com.
All registrants of this program comply with our Terms and Conditions.
Recommended Programs
Check out these additional programs that may be of interest based on your role and your previous program attendance.
