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Attending this Program will help you get closer to achieving this Skill badge.

PROGRAM DESCRIPTION

Join Sales Assembly and Krista Milam for Designing the First 90 Days for Time-to-Value, part of the Onboarding and Activation certification.

This program focuses on building a deep understanding of why the customer bought, what they are trying to accomplish, who matters to their success, and what could get in the way before onboarding begins. Participants will explore how to uncover the job the customer hired your solution to do and ensure the context, expectations, and relationships built during the sales process carry into the post-sale experience.

WHAT YOU’LL WALK AWAY WITH

  • Why they bought: understand what the customer is trying to accomplish before onboarding begins.
  • The job they hired you for: uncover the job the customer hired your solution to do.
  • Who matters: know who is key to the customer’s success and what could get in the way.
  • Carry the sales context forward: make sure the expectations and relationships built during the sale make it into the post-sale experience.

ADDITIONAL INFO TO KNOW

This program was built in collaboration with one of our Executives-in-Residence. To earn the certification, complete all required live programs (in any order) and be live on Zoom for at least 40 minutes of each. The program is open to all employees of Sales Assembly member companies who are logged in to their account (for help, email support@salesassembly.com), and all registrants comply with our Terms and Conditions.