Attending this Program will help you get closer to achieving this Skill badge.
Understanding the Customer Behind the Deal
Join Sales Assembly and Krista Milam for Understanding the Customer Behind the Deal, part of the Onboarding and Activation certification.
PROGRAM DESCRIPTION
Join Sales Assembly and Krista Milam for Understanding the Customer Behind the Deal, part of the Onboarding and Activation certification.
This program focuses on building a deep understanding of why the customer bought, what they are trying to accomplish, who matters to their success, and what could get in the way before onboarding begins. Participants will explore how to uncover the job the customer hired your solution to do and ensure the context, expectations, and relationships built during the sales process carry into the post-sale experience.
ADDITIONAL INFO TO KNOW
This program was built in collaboration with one of our Executives-in-Residence. To earn the certification, complete all required live programs (in any order) and be live on Zoom for at least 40 minutes of each. The program is open to all employees of Sales Assembly member companies who are logged in to their account (for help, email support@salesassembly.com), and all registrants comply with our Terms and Conditions.
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