Organizational Advocacy vs Customer Advocacy

PROGRAM DESCRIPTION

Join Sales Assembly and Brandon Palmer, Director of Product Operations at WorkTango, as we hone into Conflict Resolution as a skill. Dive into the realm of dual-focused benefits, learning to harmonize customer needs with organizational health.

Gain insights on balancing customer advocacy with business interests and effectively advocating for the organization by discerning requests that align with overall business objectives, ensuring a mutually beneficial relationship.

GENERAL PROGRAM INFO

This program is a Skill Development Module (SDM). All SDMs are crafted by our Sales Assembly team keeping in mind guiding metrics that are important to revenue organizations at B2B tech companies and skills that influence those guiding metrics. Furthermore, we are focused on making sure SDMs are timely in context of the B2B calendar and at varying complexity to ensure we have multiple opportunities to meet learners where they are. 

ADDITIONAL INFO TO KNOW

This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email lissie@salesassembly.com.

All registrants of this program comply with our Terms and Conditions.

Sponsored By