Customer Onboarding and Implementation | Wildly Impactful and Mutually Beneficial Onboarding

PROGRAM DESCRIPTION

The customer renewal begins at customer onboarding, so kicking off on the right foot is critical to both your and your customer’s success.

Join Sales Assembly and Leanne Pozzi, Vice President of Customer Experience at Forma, as we dive into how to build scalable processes and leverage important touch points to cover unique pain points throughout onboarding.

You will come away from this session knowing how to:

• Start onboarding before the sale closes
• Use a data-driven approach to customer onboarding
• Translate customer challenges and goals into an active onboarding plan

ADDITIONAL INFO TO KNOW

This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email lissie@salesssembly.com.

All attendees of this program are eligible for one Continuing Education credit towards their Sales Assembly certification (applies to all certifications). There is no logging by you that needs to be done in order for this program to be applied, but if you have any questions about your current CE status, please email lissie@salesassembly.com

All registrants of this program comply with our Terms and Conditions.

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