Attending this Program will help you get closer to achieving this Skill badge.
Customer Health and Churn Mitigation
Join Sales Assembly and Pamela Marsh for Customer Health and Churn Mitigation, part of the Strategic Account Management certification.
PROGRAM DESCRIPTION
Join Sales Assembly and Pamela Marsh for Customer Health and Churn Mitigation, part of the Strategic Account Management certification.
This program focuses on assessing and improving account health through structured frameworks and scorecards. Participants learn to monitor the right signals, build engagement plans, and act on early warning signs. Emphasis is on reducing churn risk and driving stronger customer retention outcomes.
Designed for customer-facing teams, this session helps participants move from reactive monitoring to a more proactive, insight-driven approach—enabling them to address risks earlier, build stronger relationships, and improve long-term customer outcomes.
GENERAL PROGRAM INFO
The content of this, and all of our programs, is designed around specific elements, frameworks and strategies needed to build proficiency within the skill.
To earn your certification for this skill, you must complete all required live programs and fulfill participation requirements (you must be live on the zoom for at least 40 minutes). Programs can be completed in any order and at your own pace, offering flexibility to fit your schedule.
ADDITIONAL INFO TO KNOW
This program is open to all employees of Sales Assembly member companies. You must be logged into your Sales Assembly account to RSVP for this program. If you need help logging in or need help setting up your account, please email support@salesassembly.com.
All registrants of this program comply with our Terms and Conditions.
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