Expert Customer Communication: From Onboarding to Putting Out Fires

PROGRAM DESCRIPTION

Join Sales Assembly and Gemma Cipriani-Espineira, Customer Success Leader, as we share how to diagnose customer needs and understand their communication styles in order to communicate effectively.

In this session, we’ll explore why communication is your secret weapon and how to leverage effective communication to:

• Build a partnership during onboarding
• Showcase value on an ongoing basis
• Navigate and put out fires

ADDITIONAL INFO TO KNOW

This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email lissie@salesassembly.com.

All registrants of this program comply with our Terms and Conditions.

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