Balancing the Scale Between Personalization and Customer Count

PROGRAM DESCRIPTION

Join Sales Assembly and Kemyell Rieves, Vice President of Sales at CodeSignal, as we dive into building a communication framework for effective Relationship Management. This session will explore strategies to balance personalization and efficiency in your account communication processes. Participants will learn how to design internal processes, set clear communication protocols, and streamline workflows to maintain strong customer relationships, even while managing a growing portfolio.

PROGRAM TAKEAWAYS

1. Build a Structured Framework: Learn how to develop and organize internal processes that support efficient, personalized communication with a large customer base.
2. Implement Proactive Communication: Discover strategies to set clear expectations, address concerns swiftly, and leverage consistent outreach to engage your accounts. 
3. Streamline Workflows for Scale: Master the art of creating scalable communication systems that deliver individualized service at scale while driving your career forward.

GENERAL PROGRAM INFO

This module is part of the Skill Certification Program. The content of each module is designed and facilitated by the Thought Leader in collaboration with Sales Assembly. All Thought Leaders are guided and coached to tap into the foundational elements and strategies needed to develop the necessary proficiency to perform within the role in practice as part of the B2B Tech space. To earn your certification, you need to complete all required modules and fulfill participation requirements. Modules can be completed in any order and at your own pace, offering flexibility to fit your schedule.

*Certification Programs do not have an enforced order or limit on timeframe for completion.

ADDITIONAL INFO TO KNOW

This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email lissie@salesassembly.com.

All registrants of this program comply with our Terms and Conditions.