Creating and Utilizing Mutual Success Plans

PROGRAM DESCRIPTION

Join Sales Assembly and Kemyell Rieves for Creating and Utilizing Mutual Success Plans, part of the Relationship Management certification.

This program focuses on how to align with customers through shared plans that connect their goals to measurable outcomes. Participants will explore how to establish clear expectations, define responsibilities, and maintain alignment throughout the customer lifecycle.

Designed for customer-facing teams, this session helps participants move beyond reactive relationship management and instead take a more structured, proactive approach—driving adoption, strengthening partnerships, and increasing long-term customer value.

GENERAL PROGRAM INFO

New for 2026: This program has been developed by one of our Executives-in-Residence (in collaboration with Sales Assembly), meaning new content and takeaways. Even if you’ve completed this program in past years, if you decide to take this program again in 2026 you’ll gain fresh insights and strategies.

The content of this, and all of our programs, is designed around specific elements, frameworks and strategies needed to build proficiency within the skill.

To earn your certification for this skill, you must complete all required live programs and fulfill participation requirements (you must be live on the zoom for at least 40 minutes). Programs can be completed in any order and at your own pace, offering flexibility to fit your schedule.

ADDITIONAL INFO TO KNOW

This program is open to all employees of Sales Assembly member companies. You must be logged into your Sales Assembly account to RSVP for this program. If you need help logging in or need help setting up your account, please email support@salesassembly.com. All registrants of this program comply with our Terms and Conditions.