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UID:10002526-1800356400-1800359400@members.salesassembly.com
SUMMARY:Understanding the Customer Behind the Deal
DESCRIPTION:PROGRAM DESCRIPTION \n\n\n\nJoin Sales Assembly and Krista Milam for Understanding the Customer Behind the Deal\, part of the Onboarding and Activation certification. \n\n\n\nThis program focuses on building a deep understanding of why the customer bought\, what they are trying to accomplish\, who matters to their success\, and what could get in the way before onboarding begins. Participants will explore how to uncover the job the customer hired your solution to do and ensure the context\, expectations\, and relationships built during the sales process carry into the post-sale experience. \n\n\n\nDesigned for revenue teams\, this session helps participants move beyond a transactional sales handoff to create a shared understanding of the customer that leads to better decisions throughout onboarding and beyond. \n\n\n\nGENERAL PROGRAM INFO \n\n\n\nThe content of this\, and all of our programs\, is designed around specific elements\, frameworks and strategies needed to build proficiency within the skill. \n\n\n\nTo earn your certification for this skill\, you must complete all required live programs and fulfill participation requirements (you must be live on the zoom for at least 40 minutes). Programs can be completed in any order and at your own pace\, offering flexibility to fit your schedule. \n\n\n\nADDITIONAL INFO TO KNOW \n\n\n\nThis program is open to all employees of Sales Assembly member companies. You must be logged into your Sales Assembly account to RSVP for this program. If you need help logging in or need help setting up your account\, please email support@salesassembly.com. \n\n\n\nAll registrants of this program comply with our Terms and Conditions.
URL:https://members.salesassembly.com/member-event/de-risking-the-sales-to-success-handoff/
CATEGORIES:Certifications
ATTACH;FMTTYPE=image/png:https://members.salesassembly.com/wp-content/uploads/2026/09/Onboarding-and-Activation_-Understanding-the-Customer-Behind-the-Deal.png
LOCATION:https://members.salesassembly.com/member-event/de-risking-the-sales-to-success-handoff/
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CREATED:20260918T215933Z
LAST-MODIFIED:20260930T203958Z
UID:10002529-1800360000-1800363000@members.salesassembly.com
SUMMARY:From Customer Goals to Measurable Value
DESCRIPTION:PROGRAM DESCRIPTION \n\n\n\nJoin Sales Assembly and Krista Milam for From Customer Goals to Measurable Value\, part of the Onboarding & Activation certification. \n\n\n\nThis program focuses on translating what the customer is trying to accomplish into a clear definition of value that can guide the onboarding and activation experience. Participants will explore how to define what needs to be true for the customer to consider the purchase successful\, identify meaningful evidence of progress\, and work backward from those outcomes to determine what must happen along the way. \n\n\n\nDesigned for revenue teams\, this session helps participants create a shared\, measurable definition of value that gives both the customer and internal teams a clear target to work toward from the start. \n\n\n\nGENERAL PROGRAM INFO \n\n\n\nThe content of this\, and all of our programs\, is designed around specific elements\, frameworks and strategies needed to build proficiency within the skill. \n\n\n\nTo earn your certification for this skill\, you must complete all required live programs and fulfill participation requirements (you must be live on the zoom for at least 40 minutes). Programs can be completed in any order and at your own pace\, offering flexibility to fit your schedule. \n\n\n\nADDITIONAL INFO TO KNOW \n\n\n\nThis program is open to all employees of Sales Assembly member companies. You must be logged into your Sales Assembly account to RSVP for this program. If you need help logging in or need help setting up your account\, please email support@salesassembly.com. \n\n\n\nAll registrants of this program comply with our Terms and Conditions.
URL:https://members.salesassembly.com/member-event/anchoring-onboarding-to-business-outcomes/
CATEGORIES:Certifications
ATTACH;FMTTYPE=image/png:https://members.salesassembly.com/wp-content/uploads/2026/09/Onboarding-and-Activation_-From-Customer-Goals-to-Measurable-Value.png
LOCATION:https://members.salesassembly.com/member-event/anchoring-onboarding-to-business-outcomes/
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