Understanding Renewal/Expansion Process and Overcoming Potential Obstacles

PROGRAM DESCRIPTION

Join Sales Assembly and Kemyell Rieves, Fractional CRO | Growth & Leadership Coach, as we explore the key elements of the renewal and expansion process and how to navigate potential roadblocks. This program will equip participants with strategies to proactively address customer concerns, identify risks, and ensure smooth renewals and expansions. By mastering best practices for customer engagement, value reinforcement, and objection handling, participants will be better prepared to drive retention and growth.

PROGRAM TAKEAWAYS

• Learn the key stages of the renewal and expansion process.
• Discover common obstacles and strategies to overcome them.
• Gain insights into reinforcing value to secure long-term customer commitment.
• Master techniques for identifying and mitigating churn risks.
• Develop a proactive approach to renewal and expansion success.

GENERAL PROGRAM INFO

This program is a Skill Development Module (SDM). All SDMs are designed and facilitated by the Thought Leader in collaboration with Sales Assembly. All Thought Leaders are guided and coached to dive into the practical elements of the topic at hand, leveraging templates, frameworks, and resources to develop the necessary proficiency to perform within the role in practice as part of the B2B Tech space.  We focus on ensuring all SDMs are timely in context of the B2B calendar and at varying complexity to ensure we have multiple opportunities to meet learners where they are.

ADDITIONAL INFO TO KNOW

This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email hello@salesassembly.com.

All registrants of this program comply with our Terms and Conditions.