Turning Your Champion into Your Product Lead

PROGRAM DESCRIPTION

Join Sales Assembly and Megan Cooper, Enterprise Customer Success Manager at ZoomInfo, as we hone into Product knowledge as a skill. Ensuring your customers use your product is crucial to your success rates – but what happens when customers lean too much on your limited bandwidth for product utilization? Usage goes down, customer health gets affected, and churn risk increases. This course will dive into tactical ways to coach your champions to be product experts and how to position yourself best to avoid being the one updating the product.

GENERAL PROGRAM INFO

This program is a Skill Development Module (SDM). All SDMs are crafted by our Sales Assembly team keeping in mind guiding metrics that are important to revenue organizations at B2B tech companies and skills that influence those guiding metrics. Furthermore, we are focused on making sure SDMs are timely in context of the B2B calendar and at varying complexity to ensure we have multiple opportunities to meet learners where they are.

ADDITIONAL INFO TO KNOW

This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email lissie@salesassembly.com.

All registrants of this program comply with our Terms and Conditions.

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