Emotional Intelligence in Action: Stronger Deals, Teams, and Relationships

PROGRAM DESCRIPTION

Join Sales Assembly and Ryann Redmond, Head of Sales – US East at Reward Gateway, for an engaging session on how Emotional Intelligence (EQ) can be a powerful driver of success across every stage of the revenue lifecycle. Built for AEs, AMs, CSMs, and other go-to-market professionals, this program will explore the role EQ plays in accelerating deals, deepening customer relationships, and strengthening internal team culture.

EQ is a key differentiator for sales professionals who want to lead with empathy, build trust quickly, and communicate with impact. It helps revenue teams close more effectively, retain and expand accounts, and foster a stronger, more collaborative team environment, especially in today’s hybrid and remote workplaces.

PROGRAM TAKEAWAYS

• Understand the core components of Emotional Intelligence and how they apply to the sales process
• Learn how to use EQ to accelerate deal cycles and manage objections with confidence and empathy
• Gain tactics for building stronger, trust-based relationships with customers and accounts
• Explore how EQ supports customer retention, renewal, and expansion
• Discover how EQ contributes to a more connected and collaborative sales team culture, especially in remote or distributed environments
• Walk away with practical habits to grow your EQ and become a more effective teammate and revenue professional

GENERAL PROGRAM INFO

This program is a Skill Development Module (SDM). All SDMs are designed and facilitated by the Thought Leader in collaboration with Sales Assembly. All Thought Leaders are guided and coached to dive into the practical elements of the topic at hand, leveraging templates, frameworks, and resources to develop the necessary proficiency to perform within the role in practice as part of the B2B Tech space.  We focus on ensuring all SDMs are timely in context of the B2B calendar and at varying complexity to ensure we have multiple opportunities to meet learners where they are.

ADDITIONAL INFO TO KNOW

This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email support@salesassembly.com.

All registrants of this program comply with our Terms and Conditions.