Customers want to feel seen, heard, and validated. As a CSM, you wear many hats: counselor, coach, confidant…the list goes on and on. At the center of it all are the relationships you build to the extent that you become a trusted problem solver for the people you serve.
Join Sales Assembly and Samantha Sullivan, Customer Success Manager at 6sense, as we break down the importance of building exceptional human connections with decision-makers to add value throughout the customer journey.
By registering for this program you will learn:
- How to grow your influence beyond the POC
- The impact of being empathetic and curious
- Provide value as a collaborator and problem solver
ADDITIONAL INFO TO KNOW
This program is open to all employees of SA member companies. You must be logged into your account to RSVP for this program. If you need help logging in or need help setting up your account, please email email@example.com.
All registrants of this program comply with our Terms and Conditions.